We proudly offer a 12-month warranty ensuring that all products are accurately described and deliver the quality you expect. If any issue arises with the materials or workmanship, we will adjust, repair, or replace to your satisfaction.
Being handmade, every item carries the unique imprint of skilled local artisans. Slight cracks, warping, color variations, and imperfections are natural characteristics not defects making each piece truly one-of-a-kind. Our Distressed Furniture line undergoes a special process that intentionally adds extra marks and chips for an antique charm.
All goods are thoroughly inspected before shipping to maintain the highest level of quality, so you can enjoy your heirloom-quality furniture for years.
**Warranty Exclusions:**
Normal wear and tear from prolonged use
Minor scratches, cuts, or damages from improper cleaning, impacts, or accidents
Damage from incorrect installation/assembly by customer
Cracks due to displacement or relocation
Fading from direct sunlight exposure
Wood decay from water damage
Upholstery fabrics (seat covers)
Non-standard dry cleaning or harsh chemical use
Unevenness up to 5 mm (industry accepted due to floor/surface variations)
Any modifications/alterations post-purchase
To claim warranty, the product must be shipped back to our factory at the customer cost.
